Ottawa, Canada Platform engineering since 2021
I keep production
boring.
DevOps and platform engineer. I design AWS infrastructure as code, wire the pipelines that ship to it, and put enough observability around it that nothing has to be discovered by a customer first.
A bar chart of continuous infrastructure work: Eastlink from October 2021 to April 2022, Pythian from May 2022 to February 2023, and Shopliftr from March 2023 to the present.
2021
- Eastlink — NOC
- Pythian — DevOps
- Shopliftr — Platform
- 0
- Years in infrastructure
- 0
- Clouds in production
- 0
- Cloud certifications
- 0
- SCM cost reduction
Work
Reverse chronological-
Mar 2023 — Present
ShopliftrDevOps Platform Engineer
- Designed, implemented and optimised the company's AWS estate for availability, scale and cost.
- Made the case for GitHub as the SCM of record and led the migration off Bitbucket — a 30% reduction in operational cost alongside better build performance.
- Built monitoring and logging on CloudWatch and New Relic, turning after-the-fact incidents into bottlenecks caught while they were still small.
-
May 2022 — Feb 2023
PythianDevOps Specialist
- Built and released across client environments: CI/CD, Linux and Unix administration, and cloud implementation under a DevOps operating model.
- Worked inside and across agile teams to design, test and support technical solutions spanning the full development toolchain.
-
Oct 2021 — Apr 2022
EastlinkNOC Engineer
- Front line for alerts and managed-service customers, holding a first-response SLA of 95% or better.
- Resolved 85% of system and network issues internally, consistently in the top 10% for ticket, alarm and outage resolution.
-
Jan 2019 — Apr 2021
Dalhousie UniversityGraduate Teaching Assistant
- Helped move a 249-student course online during the pandemic, redesigning assignments and grading alongside the instructor of record.
- Ran weekly office hours on circuit design and hardware/software labs for 70+ enrolled students; the cohort passed at 100%.
Practice
Self-assessedDepth
System administration90
Cloud infrastructure90
Containerisation80
Automation tooling80
Project management75
CI/CD pipelines70
Cloud security70
Networking & servers70
Toolbox — weekly drivers in green
Cloud
- AWS
- Google Cloud
- Azure
Infrastructure as code
- Terraform
- CloudFormation
- Ansible
Delivery
- GitHub Actions
- Git
- Jenkins
- Bitbucket Pipelines
Runtime
- Linux
- Docker
- Kubernetes
- Nginx
Observability
- CloudWatch
- New Relic
- Grafana
Scripting
- Bash
- Python
- YAML
Credentials
All independently verifiableCertifications
Education
MEng, Electrical & Computer Engineering
Dalhousie University — Halifax, Canada
2018–2021
BE, Electronics & Electrical Engineering
Anna University — Chennai, India
2014–2018
Contact
Usually replies within a day- narenanand23@gmail.com
- Location
- Ottawa, Ontario, Canada
- /in/narenanandan ↗
- GitHub
- @NarenAnandan ↗